Port Out Delays

Incident Report for Helium Mobile

Resolved

This incident has been resolved.

Posted May 08, 2024 - 12:34 PDT

Investigating

We are currently experiencing delays related to port outs and are waiting on a fix. Other subscriber services are not affected, such as calling, texting, and data services.

Posted May 07, 2024 - 10:35 PDT

This incident affected: Helium Mobile Service.