Helium Mobile
All Systems Operational

About This Site

The future of Mobile is YOU.

Keep updated on Helium Mobile's operations and planned outages to serve you better.

Please note, as Helium Mobile is a decentralized network, certain status components may not be immediately updated.

Helium Mobile Service Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Subscriber Sign Up ? Operational
90 days ago
99.86 % uptime
Today
Solana Blockchain Services ? Operational
90 days ago
99.86 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Planner Operational
90 days ago
100.0 % uptime
Today
CBRS Radios Operational
90 days ago
100.0 % uptime
Today
Wi-Fi Hotspots Operational
90 days ago
100.0 % uptime
Today
Mapping ? Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Hotspot Dashboard Operational
90 days ago
100.0 % uptime
Today
Rewards Claiming Operational
90 days ago
94.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 21, 2024

No incidents reported today.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - Scheduled maintenance is complete. Hexes should begin populating as expected.
Apr 11, 15:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 15:11 PDT
Scheduled - Discovery Mapping is undergoing maintenance which will last about 5 minutes. This will not disrupt mapping event submissions but your UI will not update during this time.
Apr 11, 15:10 PDT
Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 13:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 13:00 PDT
Scheduled - Discovery Mapping maintenance is underway and will last for about 5 minutes. This will not disrupt mapping event submissions but your UI will not update during this time.
Apr 10, 12:54 PDT
Apr 9, 2024
Resolved - Transactions processing normally.
Apr 9, 13:13 PDT
Investigating - Due to high levels of active, you may experience delays setting up Hotspots or with transactions affecting transferring, claiming, and paying with MOBILE in the Helium Mobile app. Texting, calling, and internet use are not affected.
Apr 9, 12:38 PDT
Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 15:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 15:00 PDT
Scheduled - Helium Mobile subscribers opted into Discovery Mapping will not see their eligible/ineligible hex count update during the performance upgrade. Mapped hexes will process and update at the conclusion of the maintenance window. Note that mapping events during the maintenance window will populate with the timestamp of the event rather than the processing time.
Apr 4, 15:29 PDT
Apr 7, 2024

No incidents reported.