Helium Mobile
Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 2025 - 19:35 PDT
Scheduled - Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, you will be unable to make changes related to your SIM, including activating your SIM, cancelling your account, or switching plans.

This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data.
Jul 27, 2025 19:35 - Jul 28, 2025 06:30 PDT

About This Site

Helium Mobile status: In a relationship with all of our great subscribers

The key to a good relationship is communication, so come here to get updates on what's going on under the hood. Everything up and running? Find out here. Planned outages? We got you.

Uptime over the past 90 days. View historical uptime.
Helium Mobile Service Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Subscriber Sign Up ? Under Maintenance
90 days ago
99.53 % uptime
Today
Support Operational
90 days ago
89.84 % uptime
Today
Wi-Fi Hotspots Operational
90 days ago
96.66 % uptime
Today
SIM Changes: Porting and Activation Under Maintenance
Gift Card Redemption Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 28, 2025

No incidents reported today.

Jul 27, 2025

Unresolved incident: Scheduled Maintenance.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 17:07 PDT
Scheduled - Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, you will be unable to make changes related to your SIM, including activating your SIM, cancelling your account, or switching plans.

This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data.
Jul 9, 14:31 PDT
Jul 20, 2025
Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 21:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 14:30 PDT
Scheduled - Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, you will be unable to make changes related to your SIM, including activating your SIM, cancelling your account, or switching plans.

This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data.
Jul 9, 14:29 PDT
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