Helium Mobile
All Systems Operational

About This Site

The future of Mobile is YOU.

Keep updated on Helium Mobile's operations and planned outages to serve you better.

Please note, as Helium Mobile is a decentralized network, certain status components may not be immediately updated.

Helium Mobile Service Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Subscriber Sign Up ? Operational
90 days ago
99.54 % uptime
Today
Solana Blockchain Services ? Operational
90 days ago
99.86 % uptime
Today
Support Operational
90 days ago
99.9 % uptime
Today
Helium Mobile Planner Operational
90 days ago
100.0 % uptime
Today
CBRS Radios Operational
90 days ago
100.0 % uptime
Today
Wi-Fi Hotspots Operational
90 days ago
100.0 % uptime
Today
Mapping ? Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Hotspot Dashboard Operational
90 days ago
100.0 % uptime
Today
Rewards Claiming Operational
90 days ago
31.64 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 3, 2024
Resolved - The issue is now resolved. Please update your app version to 1.5.3 to get the bug fix.
Mar 3, 09:20 PST
Identified - The team has identified the issue and the fix will be in app version 1.5.3
Mar 3, 08:58 PST
Update - The investigation is still ongoing. You will continue to earn mapping rewards as usual during this time.
Mar 1, 20:20 PST
Update - We are continuing to investigate the issue.
Mar 1, 12:26 PST
Update - The team is still investigating.
Feb 29, 21:30 PST
Investigating - We're currently investigating an issue with claiming rewards in the Helium Mobile Subscriber app. At this time, subscribers won't be able to claim rewards, even if one is available to them. This does not affect mapping.
Feb 29, 15:43 PST
Mar 2, 2024

No incidents reported.

Mar 1, 2024
Feb 29, 2024
Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.