Helium Mobile
All Systems Operational

About This Site

The future of Mobile is YOU.

Keep updated on Helium Mobile's operations and planned outages to serve you better.

Please note, as Helium Mobile is a decentralized network, certain status components may not be immediately updated.

Helium Mobile Service Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Subscriber Sign Up ? Operational
90 days ago
100.0 % uptime
Today
Solana Blockchain Services ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Planner Operational
90 days ago
100.0 % uptime
Today
CBRS Radios Operational
90 days ago
100.0 % uptime
Today
Wi-Fi Hotspots Operational
90 days ago
100.0 % uptime
Today
Mapping ? Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Hotspot Dashboard Operational
90 days ago
100.0 % uptime
Today
Rewards Claiming Operational
90 days ago
96.74 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Resolved - This incident has been resolved.
May 9, 10:39 PDT
Investigating - Due to an issue with a third-party service, Helium Mobile App users may see intermittent issues with signing into their account, sending payments, receiving payments, claiming rewards (free or paid), and discovery mapping.

Consistent notifications may indicate issues with Discovery Mapping. Users may try to fix the issue by deleting the app and re-installing the app or turning off Discovery Mapping for the time being.

Voice, Data, and Texting services are not affected.

May 3, 08:01 PDT
May 8, 2024
Resolved - This incident has been resolved.
May 8, 14:28 PDT
Investigating - Our tax partner is currently experiencing degraded performance, which may result in taxes and fees not calculating during signup and payment estimate fields remaining blank. We are currently investigating this issue.
May 8, 13:37 PDT
Resolved - This incident has been resolved.
May 8, 12:34 PDT
Investigating - We are currently experiencing delays related to port outs and are waiting on a fix. Other subscriber services are not affected, such as calling, texting, and data services.
May 7, 10:35 PDT