Helium Mobile

All Systems Operational

About This Site

Helium Mobile status: In a relationship with all of our great subscribers

The key to a good relationship is communication, so come here to get updates on what's going on under the hood. Everything up and running? Find out here. Planned outages? We got you.

Uptime over the past 90 days. View historical uptime.
Helium Mobile Service Operational
90 days ago
100.0 % uptime
Today
Helium Mobile Subscriber Sign Up ? Operational
90 days ago
99.88 % uptime
Today
Support Operational
90 days ago
83.35 % uptime
Today
Wi-Fi Hotspots Operational
90 days ago
96.66 % uptime
Today
SIM Changes: Porting and Activation Operational
Gift Card Redemption Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 21:30 PDT
Scheduled - Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, you will be unable to make changes related to your SIM, including activating your SIM, cancelling your account, or switching plans.

This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data.
Jul 1, 11:32 PDT
Jul 2, 2025
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 20:30 PDT
Scheduled - Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, you will be unable to make changes related to your SIM, including activating your SIM, cancelling your account, or switching plans.

This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data.
Jun 20, 12:04 PDT
Jun 25, 2025
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

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