App Version Update Required

Incident Report for Helium Mobile

Resolved

Please update to app version 4.1.0 or higher to view the correct plan experience and manage your subscription.
Posted Feb 04, 2026 - 10:27 PST

Identified

Subscribers using older app versions may see outdated screens or plan details.

Please update to app version 4.1.0 to view the correct plan experience and manage your subscription.

Your Helium Mobile Service is not affected by this issue.
Posted Jan 28, 2026 - 09:31 PST