In app maintenance is still ongoing. The maintenance window has been extended until 5:00PM PT. Requests related to sign up, activation, plan changes, add-on purchases, etc. will remain unavailable until maintenance has concluded.
Posted Oct 29, 2026 - 13:55 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 29, 2026 - 12:00 PDT
Scheduled
The Helium Mobile app will undergo maintenance on 10/29/26 starting at 12PM PT and ending at 2PM PT. Requests related to sign up, activation, plan changes, add-on purchases, etc. will not be available during this time. You will be able to resume normal app activity once the maintenance has concluded. Your service (calls, texts, data usage) will not be affected by this maintenance.
Posted Oct 29, 2026 - 11:38 PDT
This scheduled maintenance affected: Helium Mobile Subscriber Sign Up and SIM Changes: Porting and Activation.