Issues with Multi-Factor Authentication
Incident Report for Helium Mobile
This issue has been resolved.
Posted Apr 01, 2024 - 11:25 PDT
We are currently investigating an issue with Multi-Factor Authentication that is preventing users from logging in to their Helium Mobile accounts. This does not affect call, text, or data services.
Posted Apr 01, 2024 - 10:46 PDT
This incident affected: Helium Mobile Service.