Gift Card Redemption Currently Unavailable

Incident Report for Helium Mobile

Resolved

Gift card redemption is now available for those who meet qualifications. Thank you for your patience.

Posted Jun 16, 2025 - 12:36 PDT

Investigating

At this time, gift card redemption is unavailable. We are currently investigating this issue and will share an update once we have additional information.

Posted May 27, 2025 - 08:02 PDT

This incident affected: Gift Card Redemption.