Major Solana Outage

Incident Report for Helium Mobile

Resolved

The Solana outage has been resolved.

Posted Feb 06, 2024 - 07:50 PST

Monitoring

The Solana network has completed restarting. Affected services should recover automatically, but expect some initial delays. We'll continue to monitor.

Posted Feb 06, 2024 - 07:09 PST

Identified

A Solana patch was released and a blockchain restart initiated. This will take several hours. You can follow status here: https://stakewiz.com/restart

Posted Feb 06, 2024 - 04:30 PST

Investigating

The Solana Network is experiencing a major outage. This affects Helium Mobile subscriber and hotspot onboarding and asserting, and rewards claiming

Posted Feb 06, 2024 - 02:30 PST

This incident affected: Helium Mobile Subscriber Sign Up.