Scheduled Maintenance

Scheduled Maintenance Report for Helium Mobile

Completed

The scheduled maintenance has been completed.

Posted Jul 03, 2025 - 03:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 02, 2025 - 21:30 PDT

Scheduled

Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, you will be unable to make changes related to your SIM, including activating your SIM, cancelling your account, or switching plans.

This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data.

Posted Jul 01, 2025 - 11:32 PDT

This scheduled maintenance affected: Helium Mobile Subscriber Sign Up and SIM Changes: Porting and Activation.