Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, your account usage information (data, calls, and texts used in current billing cycle) will not update in your app. Usage information should update to reflect accurate usage once the maintenance window has concluded.
This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data in accordance with your plan.
Posted on
Aug 19, 2025 - 09:15 PDT
Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, you will be unable to make changes related to your SIM, including activating your SIM, cancelling your account, or switching plans.
This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data.
Posted on
Aug 05, 2025 - 08:49 PDT
Scheduled Maintenance
Aug 27, 2025 20:30 - Aug 28, 2025 01:30 PDT
Our carrier partner is undergoing scheduled maintenance that will affect certain Helium Mobile account activities. During this time, you will be unable to make changes related to your SIM, including activating your SIM, cancelling your account, or switching plans.
This will not affect your ability to use Helium Mobile service, receive or make calls, send texts, or use data.
Posted on
Aug 05, 2025 - 08:50 PDT