All Systems Operational

About This Site

Helium Mobile status: In a relationship with all of our great subscribers

The key to a good relationship is communication, so come here to get updates on what's going on under the hood. Everything up and running? Find out here. Planned outages? We got you.

Uptime over the past 90 days. View historical uptime.
Helium Mobile Service Operational
Helium Mobile Subscriber Sign Up Operational
Support Operational
Wi-Fi Hotspots Operational
SIM Changes: Porting and Activation Operational
Gift Card Redemption Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

Scheduled Maintenance Ongoing
Completed - The scheduled maintenance has been completed.
Oct 29, 15:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:04 PDT
Scheduled - In app maintenance is still ongoing. The maintenance window has been extended until 5:00PM PT. Requests related to sign up, activation, plan changes, add-on purchases, etc. will remain unavailable until maintenance has concluded.
Oct 29, 14:03 PDT
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 14:00 PDT
Update - In app maintenance is still ongoing. The maintenance window has been extended until 5:00PM PT. Requests related to sign up, activation, plan changes, add-on purchases, etc. will remain unavailable until maintenance has concluded.
Oct 29, 13:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 12:00 PDT
Scheduled - The Helium Mobile app will undergo maintenance on 10/29/26 starting at 12PM PT and ending at 2PM PT. Requests related to sign up, activation, plan changes, add-on purchases, etc. will not be available during this time. You will be able to resume normal app activity once the maintenance has concluded. Your service (calls, texts, data usage) will not be affected by this maintenance.
Oct 29, 11:38 PDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage